Jeremy Halpern - Multimedia Specialist
195 East 4th Street, Apt. #8
(917) 284-8636
EDUCATION
New York University
1983-87 - Undergraduate Drama, B.F.A.
1989-90 - Artist in residence - Interactive Telecommunications Program
Worked with audio and video equipment, including editing and digital processing. Developed content for interactive Manhattan Cable TV program called "Window" with Macintosh, PC, and Amiga computers.
EMPLOYMENT
:2018-Present - IT Technician - DeepTech, 240 West 37th Street, NYC (646) 638-4824
(deeptechinc.com)Duties include:
• Management of multiple clients with macOS, iOS and Windows workstations, including troubleshooting and upgrading
• Installation and maintenance of mail servers, file servers, web servers, and FTP servers
• Management and monitoring of backup systems, including redundancy and offsite emergency copies.
• Troubleshooting and tutoring for clients with mobile devices
• Telephone help desk for all clients including troubleshooting, software and Internet guidance
• Troubleshooting and guidance for in house design including InDesign
• Training new Mac support hires
2015-2019 - IT Consultant - AFA Galleries, 54 Greene Street, NYC (212) 226-7374
(www.afanyc.com)Duties included:
• Management of multiple clients with Mac OS X workstations, including troubleshooting and upgrading.
• Management of WordPress and HTML websites.
• Management and monitoring of backup systems, including redundancy and offsite emergency copies.
• Troubleshooting and tutoring for clients with handheld devices (iPhones and iPads).
• Troubleshooting and guidance for in house staff at multiple locations (NYC, Las Vegas and France)
2010-Present - Executive Producer - Mindride, LLC, (theascent.co)
Duties include:
• Research and development of Bluetooth EEG systems.
• Multimedia systems maintenance.
• Management and monitoring of backup systems, including redundancy and offsite emergency copies.
• Outreach and explanation of technical systems to investors.
2007-2010 - Consultant - Macktez Corp, 137 Grand Street, 4th floor NYC (646) 274-0933
(www.macktez.com)Duties include:
• Management of multiple clients with Mac OS X and Windows workstations, including troubleshooting and upgrading.
• Installation and maintenance of mail servers, file servers, web servers, and FTP servers. Also migrations from one ISP to another.
• Management and monitoring of backup systems, including redundancy and offsite emergency copies.
• Telephone help desk for all clients including troubleshooting, software and Internet guidance.
• Troubleshooting and guidance for in house design studios including scanning, Quark, Abobe CS, Postscript, and Fierys.
• Troubleshooting and tutoring for clients with handheld devices (Blackberrys, Treos, and iPhones).
2006-2007 - Help Desk Mac Support - The Weinstein Company, 345 Hudson Street, 13th floor NYC 646-289-2209
(www.weinsteinco.com)Duties included:
• Management of network with 150+ (Mac OS X and Windows) workstations, including remote offices in Los Angeles, London, and China. Responsible for research and purchasing, configuration, set up, troubleshooting and upgrading.
• Set up and maintenance of web server, video streaming server and FTP server.
• Design and management of backup systems, including redundancy and offsite emergency copies.
• Extensive help desk for all employees and clients including troubleshooting, software and Internet guidance.
• Troubleshooting and guidance for in house design studio including scanning, Quark, Adobe CS, Postscript and Fierys.
• Troubleshooting and guidance for in house audio recording and AVID offline video editing including broadcast, DVD and streaming Internet output.
• Responsible for T1 Internet Access and troubleshooting/guidance for firewalls, backbone and routers.
• Management of digital phone and voicemail system.
• Management of Filemaker Pro databases to manage client jobs as well as personnel and hardware/software.
1998-2006 - IT Department Head - Margeotes Fertitta + Partners LLC, 411 Lafayette Street, 6th floor NYC (212) 460-0456 (
)Duties included:
• Management of AppleTalk network with 100+ (Mac OS X and Windows) workstations, including troubleshooting and upgrading. Responsible for research and purchasing, configuration, and set up using the company's existing hubs and wiring.
• Installation and maintenance of mail server, file server (X-Serve), web server, and FTP server.
• Design and management of backup systems, including redundancy and offsite emergency copies.
• Extensive help desk for all employees and clients including troubleshooting, software and Internet guidance.
• Troubleshooting and guidance for in house design studio including scanning, Quark, Photoshop, Illustrator, Acrobat, Postscript, three Fierys and a large format plotter.
• Troubleshooting and guidance for in house audio recording and AVID offline video editing including broadcast, DVD and streaming Internet output.
• Responsible for T1 Internet Access and troubleshooting/guidance for firewalls, backbone and routers.
• Management of Unix based Avaya digital phone and voicemail system including Call Accounting.
• Management of Windows NT based accounting system (AdServe).
• Creation and Management of Filemaker Pro databases to manage client jobs as well as personnel and hardware/software.
• Software instructor for employees in Mac OS X, MS Office, and Internet applications.
1996-1998 - The Fund for the City of New York
, 121 Avenue of the Americas, 6th floor NYC (212) 925-6675 (http://www.fcny.org)Duties included:
• Software instructor for various non-profit organizations in Windows95, MS Office, and Internet applications.
• Curriculum development for classes in Macromedia Shockwave, multimedia Web design, audio and graphics.
• Basic maintenance for the fourteen workstations used in the labs, both WIndows95 and 3.1.
• Internet and graphic design work in HTML and Macromedia Director.
• Computer consulting (including assessment of equipment, troubleshooting, tutoring, and Internet advisor).
1990-95 - QLT Imprint Supplies
, 95 Morton Street, 6th floor NYC (212) 691-1515 (http://www.qlt.com)Duties included:
• Management of Novell network with 15 workstations, including troubleshooting and upgrading. Responsible for research and purchasing, configuration, and set up using the company's existing hubs and wiring.
• Tutoring other employees in Windows and software packages.
• Demonstration of both software and hardware to potential customers/vendors as well as beta testing. (Video capture/graphics system with proprietary software and dye-sub printers. Also included a heat press for image transfer onto t-shirts, ceramic mugs, caps, etc.)
• Desktop publishing and graphic work (including HTML, design, photo-processing, printing, newsletter, etc.)
• Database maintenance (customers, shipping, returns) and research.
• Customer service (technical support for software/hardware, complaints and returns).